Apple Investigating Popping Noise Complaints in 16-Inch MacBook Pro Models
|Photo via Apple|
Apple is addressing a software issue pertaining to the recent 16-inch MacBook Pro. Many users complained about a popping noise that comes out after they pause or stop the audio on the MacBook, especially when they use Final Cut Pro, Logic Pro X and many other music apps. In addition, many users confessed their issues through their own viewpoints on the Apple Support Communities, Reddit, Twitter and other social media sites.
An internal document obtained by Apple news site Macrumors has the details regarding the issue to Apple Authorized Service Providers and Apple Store technicians. The note states that,
If a customer hears a popping sound when playback is stopped on their MacBook Pro (16-inch, 2019)
When using Final Cut Pro X, Logic Pro X, QuickTime Player, Music, Movies, or other applications to play audio, users may hear a pop come from the speakers after playback has ended. Apple is investigating the issue. A fix is planned in future software updates. Do not set up service, or replace the user’s computer, as this is a software-related issue.
Based on the note above, 16-inch MacBook Pro users should not go to the Apple Store if they are experiencing this issue, as it is a software issue and is not pertaining to the speaker drivers. Apple should be releasing an update in macOS Catalina with a bug fix to this problem soon. This issue does not affect any other component in the MacBook Pro.